FAQs
-
Custom fine jewelry from start to finish. Design, sourcing, casting, stone setting, and final finishing. All pieces are made in gold or platinum.
-
Custom pieces generally start at $1,000, depending on the materials, design complexity, and craftsmanship involved.
-
Yes. A $500 deposit is required to begin the design process. This amount is applied toward the final cost of your piece.
-
Yes. Existing stones can be used in a new design. If you’d like your gold to be recycled, its metal value can be applied toward the cost of the new piece.
-
Most custom projects take 6–8 weeks from design to completion. Timelines vary depending on complexity and sourcing.
-
Only 14k and 18k solid gold and platinum.
-
Financing is not offered at this time. Once the design is approved, 50% down is required to begin production, with the remaining balance due upon completion.
-
Yes. A five-year warranty covers craftsmanship issues such as loose stones or adjustments related to normal wear. Damage from misuse or loss is not covered, but repairs can always be arranged.
-
Custom pieces cannot be returned. In-stock items can be returned within 10 days of purchase, as long as they have not been worn.
-
All jewelry is crafted in Hattie Rose’s studio in Wisconsin.
